Thursday, April 28, 2011

Miscellanous Kudos

A few kudos we've received in the last couple of weeks we wanted to share with you:

Note from State Representative Donna Howard regarding the Pinnacle fire:

Regarding Lt. Ed Panacci in Prevention:

"Chief Kerr:

"We continue to appreciate the work you and your department do for our community and we especially appreciate the continued professionalism, courtesy, and insightfulness of our Fire Marshal Inspector Ed Pannachi. He continues to provide insightful assistance along with his additional work that provides for a safer and more enjoyable living environment.

"Our sincere thank yous to Ed and your team for all you do."

Scott Dixon Smith
President, Master Homeowners Association
Sabine on 5th

Regarding Firefighter David McGuire (L03/A):

"FF David McGuire, Ladder 3-A, assisted yesterday in retrieving belongings from a burnt out apartment. Once it was determined we could not retrieve everything the residents desired (for instance, a sentimental watch), FF McGuire stayed under relatively hazardous and definitely unpleasant conditions to literally dig through the apartment for any small salvageable item. The residents were surprised at some sentimental items he found which they hadn't remembered in the stress of the moment.

"This is the kind of service we should all provide and David is a credit to our department."

Captain David Leonard
Ladder 19-B
Austin Fire Department

Regarding Teresa Reddy and Olga Brewster, Headquarters/Support Services:


"Want to take the opportunity to brag on Teresa and Olga. After sitting through the question session on the upcoming uniform contract bid it was very evident that the work product was of an extremely high caliber. The entire session was spent on clearing discrepancies on the other agency's spec and bid sheet. There was one question on ours. On hearing the questions and the discussion and answers, it was clear that a lot of them were issues we discussed and clarified prior to putting the spec out to the vendors. I know this has been a ton of work on these two but their skill at their job, hard work and dedication were very evident not only to me but to the purchasing office and the vendors as well."

Dawn M. Clopton
B-Shift Commander
Austin Fire Department

Regarding an Unnamed Austin Firefighter:

"Chief Kerr,

"As I'm sure you hear about the ones that don't go well, I want you to know about one that was above and beyond the call of duty. My mother and aunt were driving from Austin back to Houston on Sunday, 4/10/11. As they got on Hwy 71, they had a blowout that shredded the tire. No sooner had they pulled over when a "wonderful, cleancut, muscular young man" (only description Mom could provide) stopped to help. He blocked traffic with his pickup and went right to work changing the tire. Less than 10 minutes from time of flat tire, they were on their way again. Mom tried to pay the Good Samaritan but he refused to consider it. She asked if he went to college nearby to which he smiled broadly and thanked her for the compliment and explained that he is with the Austin Fire Department and works on the west side.

"I'm sure this off duty firefighter had things to do and places to go, but he did not hesitate to stop and help. He didn't know he was helping a firefighter's mother and aunt, he just knew someone needed help. Thank you, we're very appreciative."

George McAteer
District Chief - EMS
Houston Fire Department

(Editor's note: If you know who the above-referenced firefighter is, please let Michelle DeCrane know so a copy of this note can be placed in his personnel and civil service files.)